Shipping policy

UNITED STATES

STANDARD SHIPPING: Orders placed before 12pm PST should be received within 3-5 business days. Orders placed on Saturdays, Sundays or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays).

SHIPPING POLICY: 100% of orders are shipped within 48 hours of confirmed payment. Orders placed over the weekend are dispatched on Mondays. Please note, we currently ship within the United States, including Alaska and Hawaii. Shipping is free within the contiguous US; Alaska and Hawaii orders carry a $25 flat shipping fee.

DELAYED OR LOST ORDERS: A parcel is considered lost after it has been in the postal system for a period of 15 business days. We cannot take responsibility for delays caused by the courier. Although orders normally take much less time, we can't dispatch a replacement until this period has passed.

WRONG OR INCOMPLETE ADDRESS: If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery costs to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.

INTERNATIONAL ORDERS: We currently ship within the United States only, including Alaska and Hawaii. If you are outside the US, in a US territory, or have a military APO/FPO address and would like one of our bags, email hello@redbirdbags.com or message us on social media and we will arrange a shipment for you. Please note that international carriage will most likely cost more than the item itself, and we will confirm the full cost with you before anything is shipped.

Please refer to our FAQ Page for more information: https://www.redbirdbags.com/pages/faq